You’ve rolled away a conversational software driven by Amazon Lex, with an objective of enhancing the consumer experience for the clients. So Now you desire to monitor how good it is working. Are your web visitors finding it helpful? Just just How will they be utilizing it? Do they want it adequate to keep coming back? How will you analyze their interactions to add more functionality? Without having a view that is clear your bot’s user interactions, concerns like these are tough to respond to. The present launch of conversation logs for Amazon Lex makes it simple getting near-real-time presence into just how your Lex bots are doing, according to real bot interactions. With conversation logs, all bot interactions could be stored in Amazon CloudWatch Logs log teams. You can make use of this conversation information to monitor your bot and gain actionable insights for improving your bot to enhance the user experience for the clients.
In a blog that is prior, we demonstrated just how to allow discussion logs and make use of CloudWatch Logs Insights to evaluate your bot interactions. This post goes one step further by showing you the way to incorporate having an Amazon QuickSight dashboard to get company insights. Amazon QuickSight enables you to effortlessly produce and publish dashboards that are interactive. You can easily pick from a library that is extensive of, maps, and tables, and include interactive features such as for instance drill-downs and filters. ادامه مطلب